www.lotuspagoda.com is registered under Pagoda Far Eastern Trading Co. Ltd and is incorporated in Dublin Ireland. Company registration number is 411409. VAT number is IE6431409R
The Ilac Centre, Henry Street, Dublin 1. Ireland.
Email: firstname.lastname@example.org Phone: 353 1 8288929
Although great effort is made to display colours accurately, there may be slight variation between your devices display and actual colour of product.
Packaging of products may vary to that shown on site.
Dimensions of some products may vary due to nature of product or to being handmade.
Safeguarding cardholder data is our absolute priority. Cardholder data is protected through dual-tokenisation, designed to protect against digital breaches for the purpose of credit card fraud. It replaces your customer’s card number with an algorithmically generated number called a token. Our payments infrastructure is operated by Global Payments and maintains a fully PCI DSS v3.2 Level 1 compliant environment at all times.
When an order is placed, you will receive an email to confirm your order and detailing items within, along with payment confirmation.
When your order is dispatched you will receive a confirmation email and estimated delivery date. Within Ireland 2-3 days UK 3-5 days
EU customers may return unsuitable goods within 14 days of delivery. Returned goods must be of saleable condition, unused, undamaged and inclusive of all packaging also undamaged. Customer is responsible for freight costs, packaging costs and safe carriage of returned goods. If after examination, returned goods are deemed to be of saleable condition, customer will receive refund of original payment.
Please examine your goods when you receive them. In the unlikely event of receiving damaged or defective goods, please inform us within 48 hours of delivery. If exterior of parcel is damaged please note this on currier receipt form. We will replace damaged or defective goods and refund customers return freight charges.
Intellectual Property Rights
All rights in the design, intellectual property and information on the Website are owned by Pagoda Far EasternTrading Co. Ltd and are protected by copyright.
Ethical Trading Policy
We have personal contact with the vast majority of our suppliers and visit them at their place of business when ordering. We do not source from producers who recruit child labour or threat workers unfairly . We seek to support honest, well meaning, independent manufactures.